Terms of Service

1. Agreement to Terms

2. Use of Our Website

You May:

• Browse our products and content
• Make purchases for personal use
• Share our website and products on social media

You May Not:

• Use our Site for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Copy, reproduce, or distribute our content without permission
• Use automated systems (bots, scrapers) to access our Site

3. Intellectual Property Rights

Our Content:

• Text, graphics, logos, images
• Crochet patterns and instructions
• Video tutorials
• Product designs and photography
• The "Little Loop Company" name and branding
• "Looplings" character designs

Your Use:

• Crochet patterns are for personal use only
• You may create Looplings for yourself, as gifts, or for personal enjoyment
• You may sell finished items made from our patterns
• You may NOT reproduce, distribute, or sell our patterns, instructions, or video tutorials

User-Generated Content:

• You grant us a non-exclusive, royalty-free license to use, display, and share your content for marketing purposes
• We may feature your photos on our website, social media, or marketing materials
• You will be credited when possible (via tag or mention)
• You retain ownership of your content

4. Product Information & Pricing

Accuracy:

• Colors may vary slightly due to screen settings
• We reserve the right to correct errors in product information or pricing
• If we discover an error after you've placed an order, we'll contact you with options

Pricing Changes:

• Prices are subject to change without notice
• The price at the time of your order is the price you'll pay
• Sale prices and promotions have specific terms and expiration dates

Product Availability:

• Products are subject to availability
• We reserve the right to discontinue products at any time
• If an item is out of stock after you order, we'll notify you and offer a refund or substitute

5. Orders & Payment

Placing Orders:

• You must be 18+ or have parental consent to make a purchase
• You must provide accurate billing and shipping information
• By placing an order, you're making an offer to purchase
• We reserve the right to refuse or cancel any order

Payment:

• We accept major credit cards, debit cards, and other payment methods shown at checkout
• Payment is processed securely through Shopify Payments
• You authorize us to charge your payment method for your order total
• All prices are in USD unless otherwise stated

Order Confirmation:

• You'll receive an email confirmation once your order is placed
• This confirmation does NOT mean your order has been accepted
• We reserve the right to cancel orders due to pricing errors, product unavailability, or suspected fraud

6. Shipping & Delivery

• We are not responsible for delays caused by shipping carriers, customs, or weather
• Risk of loss passes to you upon delivery to the carrier
• You are responsible for providing accurate shipping information

7. Returns & Refunds

• Returns accepted within specified timeframes
• Items must meet return conditions
• Custom orders are final sale
• We reserve the right to refuse returns that don't meet our policy

8. Charitable Donations

Our Commitment:

• Sea Turtle Conservancy
• Polar Bears International
  

Important Notes:

• Donation amounts and percentages are determined by Little Loop Company
• We are not a registered 501(c)(3) nonprofit organization
• Purchases are NOT tax-deductible charitable donations
• We reserve the right to change partner organizations or donation structures
• Donation receipts are issued by the receiving organizations, not by Little Loop Company

9. Disclaimer of Warranties

We Do Not Guarantee:

• That our products will meet your specific expectations
• That our Site will be uninterrupted, secure, or error-free
• That defects will be corrected
• That our Site or servers are free of viruses or harmful components

However:

10. Limitation of Liability

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from use or inability to use our products or Site
• Damages exceeding the amount you paid for the product in question

11. Indemnification

• Your violation of these Terms of Service
• Your use of our products or Site
• Your violation of any third-party rights
• Any content you submit to our Site

12. Safety & Proper Use

Choking Hazard:

• Our kits contain small parts (safety eyes, small yarn pieces)
• Not suitable for children under 3 years old
• Adult supervision required for children under 10

Proper Use:

• Follow all pattern instructions carefully
• Use materials as intended
  
• We are not responsible for injuries resulting from misuse

Allergies:

• Our products may contain materials that could cause allergic reactions
• Check product descriptions for material information
• Contact us if you have specific allergy concerns

13. Privacy & Data Protection

• We collect information necessary to process orders
• We do not sell your personal information
• We use secure payment processing
• You can request deletion of your data

15. Modifications to Terms

• We'll update the "Last Updated" date at the top
• Significant changes will be posted on our Site or emailed to customers
• Continued use of our Site after changes constitutes acceptance

• Review these Terms periodically
• If you don't agree with changes, discontinue use of our Site

16. Modifications to Products or Site

• Modify or discontinue products at any time
• Change product designs, materials, or packaging
• Update or discontinue features of our Site
• Temporarily or permanently suspend Site access for maintenance

18. Dispute Resolution

Informal Resolution:

19. Severability

20. Entire Agreement

21. Waiver

22. Contact Information

23. Acknowledgment

• You have read and understood these Terms of Service
• You agree to be bound by these Terms
• You are at least 18 years old or have parental consent
• You will use our products and Site lawfully and responsibly